Qviro Cookie Policy

Your privacy and the protection of your personal data is of great importance for Qviro. This cookie policy explains how we use the personal data we collect through cookies, what we do with them and how we process them. We believe it is important to create and maintain an environment in which users of our online environment can be assured that their information will not be misused.

  1. Scope of application

This website and the associated cookies are managed by Qviro with registered office at Leutsestraat 24, 3690 Zutendaal, Belgium and CBE number BE0746.778.353. We act as a data controller when we process the personal data of the users of our online environment by means of cookies.

We comply with applicable data protection regulations, such as the General Data Protection Regulation 2016/679 (GDPR) and national data protection laws. These regulations relate to the protection of your personal data and grant you rights with regard to those personal data.

The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which the cookies are installed.


  1. What are cookies ?

Cookies are small text files that contain small pieces of information and store information, such as your language preference, when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personal identifying data, but this is not always the case.

When you revisit the website at a later time, this cookie will send information to the website so that the website recognises your browser and can remember your language preference, for example. Some cookies make it possible to enable certain functions on our website or to measure how website visitors use our website so that we can use this information to optimise the website.

Cookies often have an expiration date with the result that they are automatically deleted after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period of time.


  1. What types of cookies do we use and why ?

Strictly necessary / essential and functional cookies

Strictly necessary cookies are essential in order to navigate on our website and make use of its functions. Functional cookies remember the choices you have made, such as the country from which you are visiting the website, language choice and search parameters. Without these cookies, requested services such as remembering your login details or the items in a shopping cart cannot be provided. These cookies allow us to offer you a more enjoyable experience that better suits your choices. These cookies cannot track your browsing activity on other websites.

We can install these cookies without asking your consent.


Targeting cookies or advertising cookies

These cookies collect information about your browsing habits to better tailor advertisements to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually placed by networks of third party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted ads when you visit other websites. You can consult these companies in the table below.

These cookies are only installed on your device after you have given your consent.


Social media cookies/plugins

These cookies make it possible to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform acts also as a data controller in this case. Please read the privacy policy of the respective social media platform for more information on the operation and use of these cookies.

These cookies are only installed on your device after you have given your consent.


Cookies for analytical and statistical purposes

These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers get to our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data stored by these cookies do not contain any personal information that can be used to determine your identity.

We also make use of third party services such as [e.g. Google Analytics] to collect information about visitors to our website. This information is aggregated to determine the number of visits, average length of visit, pages viewed, etc. We use this information to measure the use of the website and to improve the content and value of our website. More information on how Google processes your information can be found on - the Google Analytics webpage. For the use of these "third party" cookies for analytical purposes, your prior consent is requested. These cookies are therefore all installed on your device after you have given your consent.


Web beacons / pixels

Some of our web pages may contain electronic images called "web beacons" or “pixels” (also known as "clear gifs"), which allow us to count the users who have visited the pages in question. Web beacons collect only limited information including a cookie number, the date and time the page is displayed, and a description of the page on which the web beacon is placed. External advertisers can also place such web beacons. These beacons do not contain identifiable personal data and are only used to track the effectiveness of a specific campaign.

These cookies are only installed on your device after you have given your consent.


List of cookies used

Strictly necessary / essential and functional cookies

You may not be able to log into our site or use some functionalities if you opt-out of these cookies.

Source

Personal data collected

Retention Period

Qviro

Session identifier, geolocation, device and IP address.

13 months

Qviro

No personal data is collected. We use session identifiers to show you relevant content on our Site

13 months

Qviro

Name, email and company information is stored when you fill a form so you don’t have to fill it again

13 months

LinkedIn

Geolocation, device and IP address is collected for authentication when you choose to log in with your LinkedIn account

6 hours to 2 years

tawk.to

We use tawk.to to provide a chat tool on our site. Information collected include geolocation, session identifier, device and IP address

13 months

Qviro

In order for Qviro to recognize that you have opted out of certain Qviro cookies, we will have to place an opt-out cookie on your device so we can know not to set other Qviro cookies the next time you visit.

13 months

Targeting cookies or advertising cookies

We request your consent to use these cookies, and you can opt-in here.

These cookies can help us serve relevant ads to you more effectively. Qviro does not serve any ads on our Site, however you may be served Qviro Partner ads on third party websites based on information collected about your prior usage and viewing history on our Site.

Data we collect for advertising purposes includes usage of the site, IP address or mobile device location information (but only to the extent you have enabled location tracking on your device), and may include information from the Qviro Partners we use to help deliver relevant ads to you.


Source

Personal data collected

Retention Period

LinkedIn

These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address.

180 days

Facebook

These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address.

90 days

Hubspot

These types of cookies are for identifying your preferences so we can personalize our marketing emails. Information collected includes your visits to our Site, geolocation, device type, and IP address.

Session/10 years

Leadfeeder

Leadfeeder visualizes information by correlating the company IP-address from visitors on our website with other publicly accessible information, such as Linkedln accounts. Leadfeeder does not capture or track individual (personal) data, but merely processes the company data and combines it with information from publicly accessible data sources. Information gathered via this tool remains anonymous.

Persistent

Leadinfo

Leadinfo visualizes information by correlating the company IP-address from visitors on our website with other publicly accessible information, such as Linkedln accounts. Leadfeeder does not capture or track individual (personal) data, but merely processes the company data and combines it with information from publicly accessible data sources. Information gathered via this tool remains anonymous.

Persistent

Cookies for analytical and statistical purposes

We ask your opt-in consent for certain analytic cookies that collect some type of personal data. The rest of the analytic cookies do not collect any personally identifiable information, but are necessary for us to understand how visitors interact with our Site and to be able to optimize our Site and licensed content. In any case, you can opt-out of all our analytic cookies at any time and carry on browsing normally.

Source

Personal data collected

Retention Period

Hotjar

We use Hotjar to better understand users’ interaction with our Site. Information collected includes visitor activity, session time and count.

Session/5 years

Google

These cookies are used to collect website statistics and track conversion rates. No personally identifiable information is collected.

1 month/180 days

Google Analytics

We use Google Analytics to generate statistical data on how our visitors use our Site. We use IP masking to ensure that no personally identifiable information is collected.

Session/2 years


  1. How will your data be used and shared?

We may process and share the information we obtain through cookies:

  • With companies belonging to the group and/or with subsidiaries of the group; or

  • with any third party with whom you have asked us to share your personal information or with organisations you have agreed to share your information with, such as Facebook or other social media acting as data controllers; or

  • with third parties who assist us with our products and services. Examples of third party activities include data analysis, marketing support providers and [...]. These companies will have access to the information processed through the cookies, but only when strictly necessary to carry out their activities. They may not use your data for other purposes;


  1. Transfer of your personal data

We may transfer your personal data to third parties located in third countries (outside the European Economic Area (EEA)), i.e. Switzerland, Canada, Japan, South Korea, United States, China,… These companies will have access to non-identifiable personal data processed through the cookies. They will use this information for market research and marketing purposes. This transfer of data outside the EEA is lawful if the recipient of the data is in a country providing an adequate level of protection following an adequacy decision of the European Commission. Some of these countries may not have equivalent data protection laws to protect the use of your personal data. In this case, we have examined whether appropriate precautionary measures such as within the EU are possible, e.g. by providing for standard contractual clauses. In specific cases, we ask for your prior consent to transfer your personal data outside the EEA. For more information about the transfer of data, please refer to our privacy policy.


  1. Deletion of cookies and additional information about cookies

If you have given us your consent by clicking on the appropriate button on the cookie banner, you can withdraw your consent at any time. You can do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others will remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies allow us to remember things about you when you revisit our website.

By deleting our cookies or disabling future cookies, certain parts or functions of our website may not be accessible.

Qviro does not currently respond to ‘do not track’ signals.

If you want to delete cookies that are already on your computer, please refer to the help and support function of your Internet browser where you will find instructions on how to find the file or folder where cookies are stored. For most browsers, the toolbar help function also provides information on how to prevent your browser from accepting new cookies, what to do to notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you choose to disable cookies, some personalised services may no longer be available.

Via the links below you will find more information about deleting cookies per browser:

Firefox

Safari

Internet Explorer

Chrome

Firefox (mobile)

Safari (mobile)

Microsoft Edge

Opera


For more information about cookies and how to delete them, please visit www.allaboutcookies.org, or go to www.youronlinechoices.eu where behavioural advertising and online privacy are further explained. These websites exist only in English and are not affiliated with our website or company.


  1. Your rights

You have the right to access the information held about you and to receive a copy of the information in our possession. If your personal data has changed, you have the right to ask us to rectify the data, supplement or delete any outdated, incorrect or incomplete personal data that we hold about you. You also have the right to limit the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a data controller in a structured, commonly used and machine-readable format and to transmit that data to another data controller.

If you have any questions about this cookie policy or how we process your personal data through the cookies or if you wish to exercise your rights, please contact us at [email protected]

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please read our privacy policy www.qviro.com/privacy


  1. Changes to this cookie policy

We may change and update this policy from time to time to ensure that it reflects which cookies are used and how we process your personal information at any given time. The updated version of this policy will be placed on the same webpage and will be effective immediately upon publication. Please return to this web page regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used and in what cases we share your data with third parties.

If you would like more information about how we process personal data and the use of our website, please consult our privacy policy www.qviro.com/privacy.

Version October 1, 2021.