Yuxi Lu
Chiba University
Apr 11, 2023
Period
- 2022
Title
I am a Ph.D. student at Chiba University in Japan, and my research focuses on developing a soft surgical robot. The robotic arm I purchased from your company is a crucial component of the overall soft robot system. Its primary purpose is to support the soft robot's rotation and movement in different directions.
Pro
The support team always tride their best to answer my questions or support cases quickly and effectively.
Con
Since the robotic arm is not my primary research focus, I do not have a lot of time to dedicate to its development. I have been searching for tutorial videos in Chinese or English to help me with the process, but I have not been successful. For example, I require a joystick to operate the robotic arm, but I was told by your technical support team that there are no relevant case studies or tutorial videos available. They suggested that I learn the required skills in robotic arm control, which can be difficult for a novice like me.I would greatly appreciate any technical support or cooperation opportunities that can help me better understand the robotic arm's operation.